Dura Pier Foundation Repair FAQs

Dura Pier Foundation Repair FAQs

Many homeowners in the Houston area have never experienced foundation repair first-hand, and it can be hard to imagine all that's involved. Observing foundation repair on your neighbor's property or discussing the subject with friends or co-workers is not the same thing as having a contractor providing this service in your own home. When it comes time to have your foundation repaired, there are many important concerns and questions that need to be answered. Because of the expensive nature of foundation repair, the most important consideration is choosing an experienced, trustworthy foundation repair contractor. You don't want a start-up contractor that's using your home to experiment on, or contractors that use outdated technology.

We recommend getting estimates from contractors that specialize in foundation repair and use cutting-edge foundation methods. With over 33 years of experience and dedication, we have expert knowledge about foundation repair. Make sure that the company you choose has an A+ rating with the Houston Better Business Bureau, is in good standing with the Foundation Repair Association and that the estimator is a Certified Foundation Repair Specialist (CFRS). The knowledge and experience factors can never be under-estimated.

After the CFRS has inspected your home and presented their findings, there are three main areas you will want more information about:

  1. What foundation repair methods do you offer, and why is one better than another?
  2. What are the terms of your warranty, and can I review a copy of it?
  3. What cleanup services do you provide, and which are my responsibility?

Click here for our Company Comparison Checklist, which gives a good selection of important questions in these three main areas and brief answers from Dura Pier. Please print out a copy and ask each estimator that inspects your home to provide their answers. As you can see, selecting the right contractor involves much more than just finding the one that offers the lowest price.

Here are a few more questions we are frequently asked:

Do you have a lifetime transferable warranty? How does it compare to competitors' warranties?

Yes, all our Dura Lock Pilings are warrantied for the life of your home, and the warranty transfers to all future owners. Our warranty is a simple one-page document that doesn't contain any fine print.

Our warranty is one of the few left out there in the industry that doesn't contain language to void or cancel the warranty for sewer leaks, or if the warranty isn't transferred to the new owner within 30 days.

How long have you been in business?

Dura Pier began over three decades ago out of our father's foundation repair business. His business began out of his father's. We are proud to be the 3rd generation serving the Houston area and are in the process of training the 4th generation.

How does your method of repair compare to other foundation methods?

The best method has often been defined as the one that requires the least amount of maintenance. You don't want a pier or piling system that needs re-adjustment every two or three years, leaving you with constant repair and redecorating expenses inside your home. As you compare systems, keep in mind that our soil shrinks, swells and shifts with Houston's ever-changing weather patterns. The best foundation repair method will be the one that has the best ability to resist moving with the soil.

The straighter the pilings are driven into the ground, the better the soil friction they will attain. The better the soil friction, the longer they will last.

Our Dura Lock system is the only method that actually connects and tensions each and every concrete cylinder as they are driven into the ground. This allows proper alignment to be achieved and retained, allowing the optimum amount of "soil friction" possible to be attained.

Are your repairs certified?

Yes, our Certified Foundation Repair Specialist reviews all repair plans and certifies a chart that records of the final hydraulic pressures at depths-of-refusal.

What about cleaning up after the foundation is leveled?

Please review our Company Comparison Checklist and our contract. All the cleanup items pertaining to your job are written down.

Dura Pier invests significant time in training our employees to put your house back together again. This includes adjusting doors, seated concrete repairs, plywood lawn protection, re-stretching carpets, plastic protection, and more.

This feature at Dura Pier will save you thousands of dollars and headaches dealing with after-market cosmetic repair contractors.

Are you and your workers insured?

Yes, we have $1 million in general liability, and all our workers are covered by Texas Workman's Compensation Insurance. Certificates will be provided upon request.

Do you adjust old piers from previous contractors who went out of business or voided our warranty?

About 10 - 20% of inspections we perform each week are for homeowners in this predicament. They discover at some point that the warranty contained language that voided the warranty because of sewer leaks or other reasons, or that they didn't transfer it properly when they bought the home. We charge a nominal fee to adjust the old piers.